I cannot register an account through the XMPP client.
Registration from XMPP clients is currently disabled, please use the registration form on this page instead.
I didn’t receive an email to activate my account
Check the Spam folder and all tabs in the other folders. If you can’t find this message, you can still access your account by resetting the password by using this page.
I just registered and receiving a password error when logging in
Probably your account hasn’t been activated yet, please confirm your private email address first.
I just registered and receiving a policy violation error when logging in
Too many failed authentication attempts (wrong login or password) can block your IP address, make sure you’ve verified your private email address and try again after 60 minutes or contact the server administrator to unblock your IP.
I can’t login to account
Make sure that you provided the correct username and password in the account settings. Try connecting again by manually entering the server address xmpp.jix.im and port 5222 or 443. Check that your instant messenger supports TLS 1.2 or newer.
I don’t remember the account password
To reset account password, use this page and follow the instructions. If you haven’t set a private email address, you will not able to reset your password yourself.
Is my account password stored securely?
Passwords are not stored in the database at all, the server uses the SCRAM format. More about this mechanism you can read here.
How to create a persistent chat room?
Persistent chat rooms can create only an MUC administrator. Send a request directly by XMPP to im@beherit.pl. Remember that your room can’t be empty, because only popular rooms can get persistent state.
I’ll be away for a few days, what will happen to the messages sent to me?
Messages received during our absence are stored on the server until you log back into your account. To keep the server running stable, the number of such messages is limited to 1000 and messages older than 90 days are automatically deleted.
Are there any restrictions for the message archive?
The server currently has no limit in the number of archived messages, the only limitation is the storage of messages not older than 180 days. The functionality is disabled by default, use a compatible instant messenger to enable it.
Are there any server restrictions?
The server has some limitations, but only to keep the server running stable and every user has equal resources allocated. Below is the current list of restrictions.
Ability to register JID with a minimum of 3 and maximum of 30 characters, consisting only of letters and additionally numbers, and having only three non-consecutive special characters: period, comma and underscore.
Storing up to 1000 offline messages for 90 days.
Storing an unlimited number of messages in the archive (XEP-0313) for 180 days.
HTTP File Upload limited to storing maximum 150 MB of data for 14 days, a single file not larger than 20 MB.
File transfer proxy speed limited to 10 Mb/s and maximum 10 simultaneous connections.
Maximum 5 active simultaneous sessions.
I have problem with the FB transport
Make sure that you have entered a special generated password for the apps in the login data — you can generate it here. If you still have problems, please contact the server administrator.
I’m using AQQ and can’t login to account
The problem is with AQQ, which doesn’t support SSL certificates with public ECC keys. You must manually update OpenSSL libraries for the connection to work again.
Extract the entire ZIP archive and turn off the AQQ.
Copy libeay32.dll and ssleay32.dll files to the AQQ installation folder (usually it is “C:\Program Files (x86)\MyPortal\AQQ” or “C:\Program Files\MyPortal\AQQ”).
Turn on the AQQ again, if the issue still persists, try uploading a different version of OpenSSL libraries.
Remember that the AQQ is no longer being developed and other problems may arise in the meantime for which there will be no solutions. It is best to consider changing the IM to one that is still developed and supported, e.g. Gajim.
A bit of server history…
The server was created on 27 April 2014 in response to the needs of users of the closing polish server aqq.eu. It initially ran on a Raspberry Pi for the first few days, but due to the high demand and interest, it was moved to a VPS server at the OVH datacenter in Roubaix in France. In response to the growing demand for resources, on 21 October 2016, the server was moved to a newer machine in the OVH datacenter in Strasbourg in France. On 10 March 2021, the server burned down in a big fire that took place in part of the OVH server room at SBG. On the same day, the server was re-installed at the OVH datacenter in Frankfurt in Germany.
